Where stories come to life and visitors become ambassadors

Museum & Visitor Experiences

Where stories come to life and visitors become ambassadors

A successful museum experience strikes several chords at once. It informs with facts and context, inspires with stories that resonate, and entertains so the visit is simply enjoyable too. That balance between content and experience turns information into insight, interest into engagement, and visitors into ambassadors who share their experience with others. 

Museum & Visitor Experiences

A museum doesn’t have to be dusty. It can become a must-visit

Museums and exhibitions are still too often associated with a somewhat old-fashioned image. Yet they need be anything but boring. Every collection is full of valuable material – photos, documents, letters, objects and stories – that, with the right approach, becomes a magnet for young and old alike. dgtgroup conceives, builds and supports museum and visitor experiences that package existing content in a contemporary way, so people truly feel connected to the story. 

Museum & Visitor Experiences

  • Immersive experience
  • Audiovisual
  • Wayfinding
  • Indoor LED
  • For a while or forever

01 · Interactive storytelling,

Purpose first, technology second

A strong visitor experience never starts with a technology choice, but with a clear question: what should visitors feel, understand and remember after their visit? From that goal, we build the story and only then choose the right tools. Sometimes that calls for immersive technology, sometimes for interactive storytelling, and sometimes for a digital layer that is barely visible. The tool is never the starting point – the goal is. 

02 · Without disturbing the historical setting

Strengthening authenticity, not replacing it

Historic places and valuable collections have tremendous power, but they do not always speak for themselves to a contemporary audience. Machines stand still, workshops lie deserted and processes that were once self-evident are unknown today. We add context without disturbing the historical setting: technology supports the story and deliberately remains in the background, so craftsmanship, people and history become visible again. In this way, we fully respect authenticity and strengthen it at the same time. 

03 · Boost engagement

From spectator to participant

The biggest leap happens when a visitor no longer watches passively, but actively takes part. Through games, apps, touchscreens and interactive maps, you let people relive a historical fact, take part in a quiz or compete against each other in an educational game. That way, visitors become not spectators, but participants in the story – and it is precisely that engagement that makes a visit stick. 

Inform, inspire and entertain

You keep the collection alive

A museum never stands still, and your experience shouldn’t either. With your own software, you control which content is active when, add new stories, update existing information and switch installations on or off. That keeps your exhibition current and flexible, without depending on external parties for every change. One week a temporary expo, the next a school visit: you can adapt effortlessly. 

55,000+

digital screens and endpoints under management, spread across diverse sectors.

10+

countries active with scalable
signage solutions.

150+

experts in strategy, technology,
content and support.

ISO 9001

quality processes from
analysis to management.

ISO 27001

information security
structurally embedded.

ISO 14001

environment and sustainability

This is how we approach it

From advice to SLA,
three steps.

One partner from strategy to daily management.
No finger-pointing, one SPOC, one SLA.

01 · Advice & design

We analyse your communication goals, map out what is needed where, choose the right hardware format and determine which content flows fit your organization.

02 · Build & rollout

In-house installation teams, certified partners for LED and mounting, Centoview pre-configured. From one-off to multi-site rollout, always the same quality.

03 · Operate & optimize

24/7 monitoring, proactive issue resolution, content management for those without internal capacity, quarterly reporting with ROI metrics. Group-level SLA.

Xperify

Xperify is a Belgian software platform developed by dgtgroup that enables organizations to create interactive and digital brand experiences. The platform is mainly used to set up virtual showrooms, interactive experience centers, museums and digital sales environments

ISO 9001 · Quality

ISO 27001 · Security

ISO 14001 - Environment

NIS2-ready

Get in touch

Ready to put your culture-
hotspot in the spotlight?

Tell us briefly what you have in mind. One conversation, and we’ll map out what is feasible, affordable and scalable for your situation.

Email address

info@dgtgroup.eu

Phone number

+32 03 384 00 48
Type vraag
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