From window display to checkout: a customer journey that delivers and sticks
Today’s customer moves seamlessly between online and physical and expects an in-store experience that engages, informs, and surprises. From supermarkets and gas stations to flagship stores and showrooms: those who stand out win. At dgtgroup, we bring our three pillars – Digital Signage, Immersive Experiences and Smart Office – together to strengthen the entire customer journey. From the first glance through the window display to the moment of purchase, we guide your customer through a seamless, personalized, and unforgettable experience.
The customer journey as a starting point
dgtgroup helps retail make their physical environments smarter, more relevant, and more future-oriented. Not by putting technology at the center, but by starting from what people need to be able to do, understand, and experience, today én tomorrow.
15+ years
Experience within retail with solutions that take into account customers, staff, visitors, and internal workflows.
7000+ stores
Active in retail in the Benelux and beyond, with installations that help customers and staff every day.
12000+
installations in stores that streamline information, wayfinding, communication, and events.
Sector team
A specialized retail team that understands the reality of shopping and thinks along from advice to implementation and management.
Specifically recommended for retail
The three solutions we use most often within retail, each with an explanation of why they work here.
Communication
Retail media
You have the screens. You have the shoppers. With retail media, you sell that attention to the brands that are truly willing to pay for it.
experience
Brand Spaces & Showrooms
Visitors no longer come today for a static product wall. They want to discover, compare, and experience at their own pace. dgtgroup designs brand environments in which physical space and digital technology form one whole.
Communication
Digital Signage
A network that distributes information, translates data and understands context, centrally managed, automatically updated, tailored to location, timing and target audience.
What we encounter at almost every retailer, and where our conversations usually begin before we talk about screens or software.
01
Waiting room unrest
Customers do not know how long they still have to wait, where the appointment will take place, or which counter is for them.
02
Wayfinding in large buildings
Visitors get lost, signage becomes outdated after every renovation, staff lose time explaining routes.
03
Confidential discussions
Conversations about investments, securities, loans, etc. should take place in solid spaces to meet comfortably.
04
Executive meetings
Where decisions are made, technology should never get in the way. We equip boardrooms and workspaces that are fully ready for digital and hybrid work formats.
05
Compliance and privacy
Displaying data requires strict security, GDPR, and anonymization, without IT having to recertify every screen update.
Ready to sharpen your signage strategy?
Tell us briefly what you have in mind. One conversation, and we will map out what is feasible, affordable, and scalable for your situation.
Email address
info@dgtgroup.euPhone number
+32 03 384 00 48