UZ Leuven: more than 300 screens on Centoview

What makes UZ Leuven so special?

A university hospital of this scale resembles a small city in many respects: countless departments, waiting rooms, reception desks, corridors and public spaces, with thousands of people finding their way every day. Each profile has different needs. A patient wants to know where to go and how much time is left. A visitor is looking for the right department. Staff need up-to-date internal information. Bringing all those stories together on more than 300 screens requires a platform that creates clarity instead of adding complexity..

User roles

With Centoview, UZ Leuven manages the entire screen network from one central environment. Screens are logically divided by location and function, so each department manages its own content without losing oversight. Thanks to finely tuned user roles, everyone gets exactly the permissions that fit their task: one department can never adjust the screens of another, while administrators keep the whole system under control. This keeps an extensive network manageable, secure and consistent.

Automation

The real strength lies in the data integrations. Centoview connects smoothly with the hospital's existing systems via APIs and database links. Once a connection is in place, the right information appears automatically and up to date on the screen, from waiting times and appointment reminders to current announcements. Thanks to intelligently configured time intervals, data is only retrieved when needed, without unnecessary synchronization. This relieves the communications team, while the information is always correct.

A more positive experience

Waiting is an unavoidable part of a hospital visit, but the experience around it does not have to be. In the waiting rooms, the screens act as waiting room enhancers: they shorten the perceived waiting time with a thoughtful mix of relevant health information, current news and relaxing content. The result is a calmer, more pleasant waiting environment and a more positive experience for patients and visitors.

Find your destination

In a building complex of this size, finding your way clearly is essential. Through wayfinding, doctor boards and targeted orientation information, Centoview helps everyone reach their destination smoothly. This not only increases the comfort of patients and visitors, but also ensures smoother flow and less pressure at the reception desks.

Information for patients, visitors and staff

From reception to department, from waiting room to staff area: everywhere, Centoview delivers the right message to the right audience. Patients and visitors receive clear, reassuring information, while staff stay informed about internal updates and practical announcements. One platform that brings together communication, orientation and experience, thereby improving the entire hospital experience.

Belgian roots

Reliability, scalability and strong data integrations: that is exactly why UZ Leuven has been choosing Centoview for years. Software with Belgian roots, developed by dgtgroup and built to grow with the needs of a large healthcare organization. More than 300 screens, one clear approach, and technology that does its work in the background so that care can remain central.